أكثر الأسئلة الشائعة من عملائنا

وإجاباتها من فريقنا

Do you have videos to explain BOONUS usage?

Working on them, Subscribe to our YouTube channel and stay tuned.

How can I add a new customer to my loyalty program?

Simply, by our cashier app on any tablet (iOS or Android) or from any smartphone (iOS or Android). Just use your customer mobile number (we believe you know like who 😏)

Is it necessary to use the Cashier app?

Up to you and up to how convenient it is for your staff. Plus, we are working on plenty of integration with many PoS, so you don’t have to leave it and switch between apps.

We don’t have a tablet in our store, what can we do?

Either buy one, use a smartphone, or contact us to see what available options are out there for you.

Are the rating and feedback public like Google Maps?

No, we understand your pain with those public reviews, so we made ours private between you and your customers individually only, and just you as an admin can see them.

Tell me more about the gift cards for my business?

We have very dynamic gift cards with full control, to please your customers and their friends with them as in advance cash for you. Contact us to know more.

What else can I get from BOONUS?

Oh, too many great stuff and more amazing features are still under development and testing. But here is a sneak peek: digital menu, working hours, rating and reviews, direction to locations, social media links, gift cards, and, most importantly, a reliable dashboard.

I want to use BOONUS, how long till I get it available for my customers?

Maximum 24 hours, we usually do a setup demo first so you can grasp our dashboard first. But if you want, you can start in no time on your own, and we will be there for any help required.

أسئلة من الشركاء

How does BOONUS work?

Our idea is to put all loyalty programs into 1 app. Then customers can join what they want. And your store’s cashier can authenticate the transaction by the customer mobile number into our (Cashier App) or from your own POS system. Looking for more? Contact us, and we will set up a training session for you and tell you all about it.

How much does BOONUS cost my business?

You can start for free to give our solution a test in one of your branches, but if you reached more than 100 loyal customers, we would start charging you monthly or annually (where you will get 2 months for free).

What type of loyalty programs can I publish in BOONUS?

So far, we got many types of loyalty programs you could choose from, like Stamp card (buy 5 and get the 6th for free), Points system (10 SAR = 1 point), and many more (truly amazing programs that been tested for customer retention and passed). Plus, we could design what you have in your mind.

Can I put my public offers & discounts in BOONUS?

Sure, our idea supports the exclusive promotions for ONLY your loyal customers who love you, but it’s your business, and we always want to help, so we are working on a tab for public promotions from our partners.

Can I put my social media contests in BOONUS?

Absolutely, talk to us, and we will help you with it.

Can I access all BOONUS users' data?

Definitely NOT. You can access your customers’ data ONLY. We don’t compromise on our users’ data privacy at all. Attract them to visit you then, and only then will you have access.

How can I communicate with my loyal customers?

We provide you with 3 channels (in-app notifications, SMS, and email) soon more (maybe). So you can easily contact your loyal customers with your latest promotions and news.

I have a campaign, can I do it with BOONUS?

Yes, you can launch marketing campaigns towards your customers, and we will help you make the most out of it.

Do you have videos to explain BOONUS usage?

Working on them, Subscribe to our YouTube channels and stay tuned.

What else can I get from BOONUS?

Oh, too many great stuff and more amazing features are still under development and testing. But here is a sneak peek: digital menu, working hours, rating and reviews, direction to locations, social media links, gift cards, and, most importantly, a reliable application.

How do the rating and feedback work?

After you complete any transaction, you will get a notification, and then you can rate the service you got plus write feedback. And of course, you can skip them but remember, they are only shown to the business owner so he/she can improve the service given to you.

Tell me more about the gift cards?

You can buy a gift card from your favorite local restaurants, cafes, or other retail for yourself, or you can gift them to your friends #SupportLocal

I want to use BOONUS. What should I do now?

Just download the app for free and enjoy 😉

من العملاء والمستهلكين

How does BOONUS work?

Simply install the app and sign up with your mobile number, discover great places or search for a specific place, visit them and make sure to give the cashier your mobile number to record your visit and count your points.

How much does BOONUS cost me?

Nothing. 0 SAR. FREE, and always will be for you.

What type of loyalty programs can I enroll in with BOONUS?

We have many options, and they are all up to the business owner. We have programs like: collect points and redeem them with exclusive rewards, collect digital stamps to get a free reward, and many more that you can come across in BOONUS App (don’t worry, there is an explanation for each in the app).

What will happen to my data?

Your data is completely SAVE, SECURED, & ENCRYPTED inside AWS servers. And we only share it with businesses AFTER you enroll with them.

What if I don't want to share my data with some places?

Don’t worry about that. We are working on this feature, and it will be available for you soon.